1. What skin types are Zinnia Skincare products suitable for?

Answer:
Zinnia Skincare products are formulated for all skin types, including oily, dry, combination, and sensitive skin. We offer specialized products like the Skin Moist Lotion for Oily Skin and Dry Skin to cater to specific needs. Please read each product description for more details on compatibility with your skin type.

2. Are Zinnia Skincare products made with natural ingredients?

Answer:
Yes, Zinnia Skincare products are crafted with a blend of natural and Ayurvedic ingredients, free from harmful chemicals, parabens, and artificial fragrances. Our focus is on providing safe and effective solutions rooted in natural skincare.

3. How do I use the Zinnia Hair Revival Duo?

Answer:
To use the Hair Revival Duo, start with the Maha Bhringraj Oil by massaging it into your scalp and hair and leave it on for at least 1 hour or overnight. Rinse out and follow with our Herbal Shampoo, which gently cleanses and nourishes your hair for a complete hair care experience.

4. Do you test your products on animals?

Answer:
No, Zinnia Skincare is committed to cruelty-free practices. None of our products are tested on animals, and we strive to ensure our products are safe, ethical, and kind to the environment.

5. How can I place an order?

Answer:
You can place an order directly on our website. Simply select the products you want, add them to your cart, and proceed to checkout. We also offer customer support to help guide you through the process if needed.

6. What payment methods are accepted?

Answer:
We accept multiple payment options, including major credit and debit cards, UPI, and digital wallets. Rest assured that your transactions on our website are secure and protected.

7. When will I receive my order?

Answer:
We aim to ship all orders within 2 days of purchase. Once dispatched, delivery times vary based on location, typically taking 3–7 business days. You’ll receive tracking details to follow your order status.

8. Do you offer returns or refunds?

Answer:
We accept returns only on unopened products that are defective or expired upon arrival. If you receive a faulty product, please contact us within 7 days of receiving your order for assistance. Opened items are non-refundable.

9. Can I use the products every day?

Answer:
Yes, most of our products are formulated for daily use, including face washes, serums, and moisturizers. Please follow the instructions on each product for the best results and consult a dermatologist if you have any concerns about daily use.

10. Do Zinnia Skincare products help with acne and dark spots?

Answer:
Yes, we offer products with active ingredients such as Salicylic Acid for acne and Vitamin C for dark spot reduction. These are designed to target and reduce blemishes, balance skin tone, and promote a clearer complexion. Please explore our Clear & Glow Duo for a complete acne and brightening solution.

11. Are there any discounts or special offers available?

Answer:
We offer seasonal discounts, bundle offers, and exclusive promos. Follow us on Instagram @zinniaco.in to stay updated on the latest offers.

12. How can I contact Zinnia Skincare for support?

Answer:
You can reach us through our contact email at support@zinniaco.in or call our customer service line. We are here to help with any questions or concerns regarding our products or orders.